Client Success and Sales Specialist: Join a Growing Company with a Great Product
Work with a team of talented, friendly people from all around the world to gain experience and improve your current skills with AutoGrow
Client Success and Sales Specialist: Join a Growing Company with a Great Product
Work with a team of talented, friendly people from all around the world to gain experience and improve your current skills with AutoGrow
13
Years in
Business
100K+
Hours saved
for clients
50+ Team Members
Headquartered in New York
13 Years in Business
100K+Hours saved for clients
50+ Team Members
Headquartered in New York
About You
(The Ideal Candidate)
- You: You are customer-focused, sales-driven, diligent, tenacious and detail-oriented. You are confident in your presentation ability, your English is perfect or near-perfect, and you care about and value each client. You’re confident in your ability to deal with any “not happy” client situations to do your best to address their concerns, and/or while communicating the limits of the product if expectations are misaligned.
- You and The Work: Daily, after learning the product, you’ll check for upcoming one-on-one sales appointments. You’ll meet with clients via live video chat to give them a demo, set expectations, and answer their questions, and take their order. Outside of that you’ll reply to sales inquiries coming in through email, as well as follow up on past leads (to nurture those) who have not yet purchased. You may or may not be given the opportunity to conduct a Live Webinar, depending on your ability and experience. Also, after learning the workflow, you monitor our inbox for client communications; respond or direct to the correct person; respond to all clients messages within 30 minutes during regular business hours including cancellation requests and offering a consultation call. Finally, you’ll collaborate with Project Managers, check how they’re communicating with your leads who bought and also assist with any cancelation/retention replies.
- Your Experience / Knowledge: +3 years experience in sales, client support and customer retention, with perfect or near-perfect English speaking / writing.
Looking for your next career move? We’re on a mission to hire (and train) Client Success and Sales Specialists to work remote with our team of super-cool professionals for the long-term.
While prior experience in customer / client support or sales is a bonus, it’s not a hard requirement. If you’re customer-focused, sales-driven, diligent, tenacious and detail-oriented whose main goal is to ensure positive client experience, you may just be the perfect fit for the team.
Looking for your next career move? We’re on a mission to hire (and train) Client Success and Sales Specialists to work remote with our team of super-cool professionals for the long-term.
While prior experience in customer / client support or sales is a bonus, it’s not a hard requirement. If you’re customer-focused, sales-driven, diligent, tenacious and detail-oriented whose main goal is to ensure positive client experience, you may just be the perfect fit for the team.
If you’re ready to level-up your skills and work remote alongside a friendly and fun team from across the world—with the potential to earn a full-time salary from home—we encourage you to apply.
We’re growing fast looking for a few amazing Client Success and Sales Specialists to join us full-time on this Journey who will add to our “atmosphere of coolness.”
Will it be you?
If you’re ready to level-up your skills and work remote alongside a friendly and fun team from across the world—with the potential to earn a full-time salary from home—we encourage you to apply.
We’re growing fast looking for a few amazing Client Success and Sales Specialists to join us full-time on this Journey who will add to our “atmosphere of coolness.”
Will it be you?
Benefits
Toss out the tie and dress pants—work remotely or from home (our entire team is virtual)
Flexible hours + plenty of opportunities for long-term career advancement. New hires start full-time
We keep it consistent—consistent workload, consistent compensation, and consistent workflow
Proven, easy-to-learn workflow that's streamlined and organized by our own in-house web app
Work for a mission-focused company that provides a great product to clients and online businesses
Have fun while interacting with and learning from fellow team members from all around the world. We're always improving!
Learn new skills and upgrade your existing ones with tools, training, and expert feedback
Earn a monthly income that can grow into a full-time salary with demonstrated abilities
Benefits
Toss out the tie and dress pants—work remotely or from home (our entire team is virtual)
Flexible hours + plenty of opportunities for long-term career advancement. New hires start full-time
We keep it consistent—consistent workload, consistent compensation, and consistent workflow
Proven, easy-to-learn workflow that's streamlined and organized by our own in-house web app
Work for a mission-focused company that provides a great product to clients and online businesses
Have fun while interacting with and learning from fellow team members from all around the world. We're always improving!
Learn new skills and upgrade your existing ones with tools, training, and expert feedback
Earn a monthly income that can grow into a full-time salary with demonstrated abilities
About Us
AutoGrow.co’s mission in this world is to accelerate creativity and the entrepreneurial spirit. We call this Creation Acceleration. Founded in 2010, we are continuously growing to better serve our clients and our team. We provide a focused product to help our business clients delegate their creative/digital marketing projects instantly to qualified professionals—all without the headaches of hiring.
Our company Core Values are:
1 Continuous Self-Improvement
2 Creativity
3 Enjoyment
(in that order of priority).
Part of The Vision: Invest in a Private Island to be enjoyed with Team Members and our Favorite Clients for work purposes, vacations, and celebrations as we keep growing to achieve new heights of success.
Our company Core Values are:
1 Continuous Self-Improvement
2 Creativity
3 Enjoyment
(in that order of priority).
Part of The Vision: Invest in a Private Island to be enjoyed with Team Members and our Favorite Clients for work purposes, vacations, and celebrations as we keep growing to achieve new heights of success.
Requirements
- Project management experience is a plus but not a requirement. You should have some relevant professional experience though (e.g. customer service, sales)
- Must be reliable, diligent and enjoy having a position where staying organized and communicating clearly is key.
- Must have excellent written and verbal English skills for communicating with AutoGrow's clients.
- Must have a stable, and fast internet connection.
- Must be friendly, diligent, and enjoy working within a proven process, and recurring daily workflow.
- Comfortable working virtually and being self-directed.
- Must be available to work during normal business hours i.e. between 9am and 5pm EST (New York Time), Monday - Friday
Responsibilities
- Reading and following our training (details and consistency matter) as well as working to improve it over time.
- Provide client updates via the AutoGrow app and/or email.
- Respond to all clients messages within 30 minutes during regular business hours.
- Lead in monitoring the Tawk.to channel during business hours.
- Introduce new features to clients, be a source for answering questions.
- Attend daily team meetings and participate with constructive ideas.
Responsibilities
- Reading and following our training (details and consistency matter) as well as working to improve it over time.
- Provide client updates via the AutoGrow app and/or email.
- Respond to all clients messages within 30 minutes during regular business hours.
- Lead in monitoring the Tawk.to channel during business hours.
- Introduce new features to clients, be a source for answering questions.
- Attend daily team meetings and participate with constructive ideas.
Join Team AutoGrow
1000's of Clients Served Worldwide. You'll be in Great Company.
1000's of Clients Served Worldwide. You'll be in Great Company.
“Working for AutoGrow was a great experience with a responsive team and committed leader... The weekly Zoom calls help the team stay connected and on track with our projects. The consistency of working with fellow team members online throughout the day also is very nice for someone who wants to work from home while still socializing with coworkers. AutoGrow continues to grow and adapt to the needs of the clients, as many online companies do."
- Candice Lehman | Project Manager
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